Questions, answered

The Knot and Winter Coat are the full-size ones — they hold thick or long hair on their own. The Understudy and Long Story suit medium hair and everyday wear. The mini claws are for a fringe, a half-up, or pinning back the bits that will not behave; they are not meant to hold a whole head of hair.

Yes, in the sense that everything here has a proper steel spring and deep teeth rather than a decorative hinge. Fine hair generally does better with a smaller clip taking a smaller section than with a large clip taking everything.

Packed within two business days, then 2 to 7 business days within Australia and 6 to 21 internationally. Full shipping detail here.

Thirty days, unworn, no reason needed. How returns work.

Sometimes. Everything is made in short runs, and a colourway that sells out may come back, may come back slightly different, or may not come back at all — usually because the material has moved on. New pieces go up most Fridays.

Checkout runs on Stripe. Visa, Mastercard and American Express, plus Apple Pay and Google Pay where your device supports them. Your card details go straight to Stripe — they never touch this site.

Close, but every screen is a liar in its own particular way. Photos are shot in daylight with no colour grading, so what you see is close to what turns up. If a piece is not what you expected, send it back.

Small quantities, occasionally, for shops we like. Email hello@trinketory.com with a link to yours.

Material by material, on the care page. The short version: keep acetate away from heat and gold plating away from water.